> Forest of True Sight > Questions & Answers Reload this Page Help Needed to Add Factions
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Old May 17, 2006, 08:55 PM // 20:55   #1
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Default Help Needed to Add Factions

I bought factions and am trying to figure out how to "get it going". I have installed the cds. But the access key in the box isnt the normal 5 slots or whatever its 3 groups of numbers and letters. The key wont let me tab to the end to submit. I am wanting to simply convert or add it to my existing account. But after looking at the guild wars site and this site (search feature isnt working for me here) I still cant figure it out. Must I add it as a seperate account?
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Old May 17, 2006, 08:58 PM // 20:58   #2
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i bought the pre-order and used that key the day before it was released
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Old May 17, 2006, 09:14 PM // 21:14   #3
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You shouldn't try to add it as a separate account, as there won't be a way to merge them later. Send in the key to Arenanet via http://support.guildwars.com/ and see what they say.
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Old May 17, 2006, 09:22 PM // 21:22   #4
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is question submission via the knowledge base private? or will my key be public if i do that?
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Old May 17, 2006, 09:30 PM // 21:30   #5
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other people with the collectors-
how many textboxes did your access key take up?
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Old May 17, 2006, 09:44 PM // 21:44   #6
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first it said that my email was already in use..now its telling me that it is invalid...
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Old May 17, 2006, 09:58 PM // 21:58   #7
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okay i got it..i didnt read the directions that werent there...
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Old May 17, 2006, 10:10 PM // 22:10   #8
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Heh, quadposter!

You tried to input the bonus music key, didn't you?

ps - try editing your post rather than submitting multiple posts one after the other - it incurs the wrath of the admins!

Glad you got it sorted - seeya online
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Old May 18, 2006, 12:34 AM // 00:34   #9
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actually it was the code that is on the right bottom part of the access key card
i dont know what its for...but there wasnt a tear here or drawn line for the perforated part and in all my fustration i missed that the access code was within the paper...it says access key card i jsut thought it would be on there...and there was a code there...it was stupid on my part but im sure im not the first person to have that issue and as a technical writer its very bad design. it woudl have been best to have had a note in bold at the bottom saying the access was enclosed...they used the word contains but it didnt click...and a tear here woudl have been sufficient as well.
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